1. Warranty Period
HISENSE AUTHORIZED DEALERS

a. Subject to the conditions below this appliance Is warranted by Hisense and/or its Agorae to be free from defects In materials and workmanship fora period of 24 months (2 years) from the date of purchase under normal usage by end user.
b. Commences from the date of purchase.e period specified for replacement of the parts and its componentas below :-

• Compressor ( inverter model ) 7 years
• Compressor ( non-Inverter model ) B years
• Other parts ( excluding of ace sories) non. inverter models 2 Yen
• Other parts( eftludng of accesmnes) inserter models 3 years

c. One free replacement of faulty compressor during the el years ( for non-inverter M0401) and 7 years (for Inverter model) of warranty period under normal operating condition
d. For the remaining years *IV au anty peritel (M.F hehettp the 2 yearS M.F arrant/ has lapsed for nen. Ifiv’efter thedett I.-5 years 3f anti ha:t lapsed for inverter theilett), H sense will repair or replace faulty compressor but the owner shall bear the oast Incurred during the service and ormer ‘hal I only engage
Hlaanse’s services agents to provide warranty related services.
e. Customers who purchased via Hisense’s Authorized Dealers are eligible to enjoy full warranty coverage from Hisense subjects to Its vend terms end oonditlons.

ONLINE PURCHASES
Customers who purchased via online purchases will have limited services and warranty coverage from Hisense which is only
Two (2) YEARS LIMITED WARRANTY AND FIVE YEARS WARRANTY FOR  COMPERSSOR ONLY. THIS IS APPLICABLE TO ALL HISENSE INVERTER AND NON INVERTER MODELS.

UNAUTHORIZED DEALERS
a. Customers who purchased via any unauthorized dealers will have limited services and warranty coverage from Hisense which is only ONE (1) YEAR LIMITED WARRANTY AND 5 YEARS WARRANTY FOR COMPRESSOR ONLY.  THIS IS APPLICABLE TO ALL HISENSE INVERTER AND NON INVERTER MODELS.

b. Customers ratio purchased via any unauthorized dealers are not entitled for FREE-ON-SITE SERVICES whereby transportation is chargeable for any warranty request. Kindly browse through Hisense’s website at www.hisense.com.my  for the list of all valid AUTHORIZED DEALERS.

2. Product Identification
a. Hisense reserves the right to reject claims for any services/work where the customer and/or its agents cannot produce the serial numbering verification and the proof of purchase such as original cash bills or purchase invoice.
b. The warranty will be void If any Serial Number sticker provided to be placed on the equipment is damaged, modified or removed.

c. In the event that a request for repair is made against a warranty where the Serial Number sticker is not attached to the product or the customer cannot produce the original cash bill or Invoice /warranty card. the agents will not carry out any repairs on the
defective product. The customer will be charged for an onsite service and other related claims.

3. Warranty Condition

a. This warranty applies to each new product purchased for domestic use in Malaysia from Hisense authorized dealers.
b. This warranty covers any manufacturing defects arising from normal usage within the warranty period.
c. This warranty covers services by Hisense Sales & Services (M) Sdn Bhd or by our Hisense services agent.
d. This warranty card is not replaceable in the event of lost and it is non-transferable.
e. This warranty is void should there be any unauthorized access to the hardware of the product or dropped or collision with another object.
f. Hisense or its authorised services agent will at its option and without charge, repair or replace the defective parts or components of the product. Any parts replaced under this warranty shall become the property of Hisense Sales & Services (M) Sdn Bhd.
g. Customers are required to present the warranty card together with the purchase invoices/ receipt for free warranty service, failing which Hisense or its authorized services agents reserve the right to decline the warranty claim.
h. Hisense accepts no liability far any lost, damaged. or stolen as a result from freight. transport or storage.
i. Extra charge will be payable by the warranty holder should  your appliance not to be readily without special equipment, such as but not limited to cranes and lifts or should the appliance be installed in a position that service access is blocked and/or repair work is not possible without uninstalling the unit gain access.

4. What Is not covered In this warranty (excluded)
)
a. Defect caused by the attack of household pest, fire, lightning, natural disaster flood, pollution, spikes, power surges, incorrect power current, voltage/ current fluctuation, dirt, rust, c0rrosion, saltbuilt-up or resulting from excessive use ” fair Wear and Tear”. 
b. Any damage or failure due to tamping. altered or repaired by unauthorised person, misuse, negligence, riots, or  accident.
c. Damage caused by improper testing, demonstration, maintenance, installation, adjustment or alteration of any kind.
d. Product damage or failure caused by overheating as a result of siting or positioning of the equipment, where there is no provision for adequate ventilation or a dust free environment.
e. Consumables such as bulbs, accessories, wear end tear items etc.